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SHIPPING POLICY

General Shipping Information
Sanyi Lights Inc

At Sanyi Lights, we aim to provide a seamless and efficient shipping process for all orders. We offer both domestic and international shipping options, ensuring that our products reach you safely and on time. Please read the following guidelines carefully to understand our shipping process.

Shipping Rates and Delivery Times

  • Shipping is included for most of our products. Please refer to each product description for details.

  • We typically need 1–2 business days to process your order before it’s picked up by the shipping carrier.

  • For products weighing less than 150 pounds per package, we typically ship via UPS. Once your order is picked up by the carrier, estimated delivery times are as follows:
     

California: 1–2 business days

West Coast (AZ, NV, OR, WA): 2–4 business days

Southwest & Central US: 3–5 business days

Midwest (IL, OH, MO, MI, etc.): 4–6 business days

East Coast (NY, NJ, FL, PA, etc.): 5–7 business days

Hawaii & Alaska: 5–10 business days
 

  • For overweight products, they will be shipped via LTL (Less Than Truckload) and may take longer to arrive, with delivery times ranging from 3 to 12 business days.

Before You Order Overweight Products with Road Cases

If you are ordering overweight products, please note that due to their oversized nature, we calculate shipping costs as the price for one pallet by LTL. However, the actual freight cost may be lower, especially if you order multiple cases.​

  • Information Required: To calculate an accurate shipping quote, please provide the following:

    1. Your postal code.

    2. Indicate whether the delivery address is a business, home business, or residential location.

    3. Let us know if you need a lift gate for delivery.

Shipping for Products in a Carton

For products that are shipped in a standard carton, we offer the flexibility to purchase items individually. If you wish to buy a single unit of any product, please contact us directly for assistance. We can provide customized shipping quotes to ensure you receive the best possible rate for your order.

Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your shipment's progress until it reaches your delivery address.

Delivery Issues and Lost Packages

If you encounter any issues with the delivery of your order or believe your package may be lost, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

For any questions or concerns regarding shipping, please reach out to our customer service team at:

We are here to help you with any inquiries and ensure a smooth shipping experience for your Sanyi Lights order. Thank you for choosing Sanyi Lights for your lighting needs!

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